How EcDev Studio prevents 6 most common problems in software outsourcing
In the following list are 6 common problems and the well-tested solutions offered by EcDev Studio for each of them.
Wrong tech decisions made by the vendor, insufficient skill level and quality of deliveries.
All new developers who want to join EcDev Studio, go through a thorough recruiting process, including soft skills assessment, technical interview, probation period and typically getting involved in the company's internal projects at the beginning. Our leading staff is involved in making sensitive decisions on our projects like data storage, security, data sync, and others.
Product performance issues. Delivered website or web application is either slow itself or unstable under high traffic load.
Our approach to speed optimization has been established and improved over the last 8 years. Typically the websites created by EcDev Studio load within less than 1 second and have 90+ Google speed rank for both mobile and desktop. In order to build load-resistant products, we widely use AWS cloud facilities, CI/CD, testing automation and follow modern manufacturing standards to ensure faultless website state throughout its continuous development.
Security issues. The delivered product (or any of its components) goes with vulnerabilities like XSS or Insecure Deserialization. In addition to temporary service downtimes, security breaches can lead to sensitive data exposure.
We have our own checklist with the security practices that need to be followed. Also, for some cases we involve a whitehat hacker company to perform the penetration and other kinds of security testing, and later use the obtained results in our projects.
In terms of UI/UX, the current web product is poorly usable, imbalanced, or outdated.
Elegant-looking and usable site goes a long way in increasing conversions. Each design element, including interfaces, illustrations, banners, and font choices, must be purposely crafted to grab visitor attention and encourage action. To achieve this, our design team does niche analysis to understand the behavioral psychology of visitors and create solutions that engage the audience.
The existing vendor fails to fulfill expectations. Developers have a bad understanding of business goals, no real respect for client's business, and no focus on client's success.
EcDev Studio has marketing skills and performs complex analysis work for your goals, rather than just selling people resources. One of our core values is making initiatives, performing in-depth analysis and suggesting appropriate solutions to help our clients succeed. We recruit people in accordance with our values, only those who are attentive to detail, able to analyze, understand and respect client's business.
The project did not meet predefined timeline or budget constraints.
Project managers at EcDev Studio use an enhanced estimation approach based on the Three-point model, and keep track of working hours and progress. If the project or milestone still needs more time to be accomplished, our clients are getting informed about that at the early stage. In that case, they usually have the time to analyze whether to approve the increased budget or make slight changes in a current milestone's scope.
These are only common problems but not the entire list of problems that can happen. Some cases are easier to prevent, some not. My point is that we understand the IT outsourcing market, its common problems and work hard to prevent most of them for our clients.